Mercedes-Benz of Lynnfield

2021 Mercedes-Benz Maybach Recall

Mercedes-Benz Maybach Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 20V089000 · 2,101 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position.

Consequence

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Mercedes-Benz Maybach?

NHTSA has issued one recall for the 2021 Mercedes-Benz Maybach, affecting the Electrical System.
The recall concerns instrument cluster software that may turn off illumination for certain interior switches when the hazard lights are on and the ignition is off.
Unlit switches may be more difficult to find and operate, increasing crash risk.

How do I check if my 2021 Mercedes-Benz Maybach has an open recall?

You can check your 2021 Mercedes-Benz Maybach by entering its VIN at NHTSA.gov or by requesting a free VIN check at the Mercedes-Benz of Lynnfield service department.
The check confirms whether an open recall is associated with your specific vehicle.
You can schedule an appointment for the VIN check and recall assistance.

How much does a 2021 Mercedes-Benz Maybach recall repair cost?

A 2021 Mercedes-Benz Maybach recall repair costs nothing when completed by an authorized Mercedes-Benz dealer.
The manufacturer-specified instrument cluster software update is performed free of charge.

Can an independent shop fix a 2021 Mercedes-Benz Maybach recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge for a 2021 Mercedes-Benz Maybach.
Authorized technicians use the manufacturer’s repair procedures and diagnostic equipment for recall work.

Does an open recall affect the trade-in value of the 2021 Mercedes-Benz Maybach?

Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in process for a 2021 Mercedes-Benz Maybach.
Review trade-in options through our trade-in page and ask the team to verify recall completion.

Recall Service & Dealership Highlights

Address the Safety Concern

NHTSA identifies one Electrical System recall for the 2021 Mercedes-Benz Maybach. The instrument cluster software may deactivate illumination for certain interior switches, including the switch bar, overhead control unit, and steering wheel controls, when the hazard lights are activated with the ignition off. If those switches are difficult to see, finding and operating them can take longer and increase the risk of a crash. Waiting can leave a safety-related software condition unresolved. Mercedes-Benz of Lynnfield can check the VIN and arrange the manufacturer’s free instrument cluster software update when the recall applies.

Factory-Authorized Expertise

Mercedes-Benz of Lynnfield supports drivers throughout Lynnfield, Peabody, Saugus, Wakefield, Reading, and surrounding North Shore communities. Factory-trained technicians use manufacturer diagnostic tools, approved repair procedures, and OEM parts or software solutions for Mercedes-Benz service. For this recall, the remedy is an instrument cluster software update performed at no charge by an authorized dealer. The team can explain the recall, verify your vehicle identification number, and help protect the proper operation of your Maybach’s interior controls. Visit our Lynnfield, Massachusetts dealership at 385 Broadway, Rte 1 North for trusted recall assistance.

Start With a Free VIN Check

Begin by contacting Mercedes-Benz of Lynnfield for a VIN check against the manufacturer’s open recall records. Bring the vehicle to the service department so the team can confirm whether the Electrical System recall applies and complete the remedy when needed. If you are unsure whether a prior repair was completed, still reach out—the check is free and can clarify the next step. Use our online tool to schedule service or schedule an appointment at a convenient time. Prompt attention helps you move forward with confidence.