Mercedes-Benz of Lynnfield

2021 Mercedes-Benz Maybach GLS Recall

Mercedes-Benz Maybach GLS Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 20V089000 · 2,101 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position.

Consequence

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Mercedes-Benz Maybach GLS?

NHTSA has issued one recall for the 2021 Mercedes-Benz Maybach GLS, affecting the Electrical System.
The recall concerns instrument cluster software that may deactivate illumination for certain interior switches when the hazard lights are on and the ignition is off.
Unilluminated switches may be more difficult to find and operate, increasing crash risk.

How do I check if my 2021 Mercedes-Benz Maybach GLS has an open recall?

You can check your 2021 Mercedes-Benz Maybach GLS at NHTSA.gov or receive a free VIN check at our service department.
Mercedes-Benz of Lynnfield can help confirm whether the recall remedy remains open.

How much does a 2021 Mercedes-Benz Maybach GLS recall repair cost?

A 2021 Mercedes-Benz Maybach GLS recall repair is free at an authorized dealer.
The manufacturer remedy for this recall is an instrument cluster software update.

Can an independent shop fix a 2021 Mercedes-Benz Maybach GLS recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized Mercedes-Benz service department uses the appropriate manufacturer procedures and equipment for the recall.

Does an open recall affect the trade-in value of the 2021 Mercedes-Benz Maybach GLS?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process.
When you are ready to discuss value, visit our trade-in page.

Recall Service & Dealership Highlights

Address the Safety Concern

NHTSA identifies one Electrical System recall for the 2021 Mercedes-Benz Maybach GLS. The instrument cluster software may deactivate illumination for certain interior switches, including controls in the switch bar, overhead control unit, and steering wheel, when the hazard lights are turned on and the ignition is off. Without illumination, these controls may be more difficult to find and operate, increasing the risk of a crash. Waiting can leave the issue unresolved when quick access to a control matters. Mercedes-Benz USA specifies a software update as the remedy, and the repair is performed free of charge at an authorized dealer.

Factory-Approved Recall Service

Mercedes-Benz of Lynnfield provides recall service for drivers in Lynnfield, MA, as well as Peabody, Wakefield, Saugus, Melrose, Reading, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools, Mercedes-Benz service procedures, and OEM parts or software updates when required. For this recall, the corrective action is an instrument cluster software update performed at no charge to the owner. Choosing Mercedes-Benz of Lynnfield helps ensure that the vehicle is evaluated through the proper manufacturer channel and that recall information is documented by an authorized Mercedes-Benz franchise dealer.

Take the Next Step

Start with a VIN check before assuming the recall has been completed. Bring your 2021 Mercedes-Benz Maybach GLS to Mercedes-Benz of Lynnfield, and our service team can verify its status and explain the next step. If you are unsure whether a prior owner handled the repair, schedule an appointment anyway—the recall check is free. If an open recall appears, we can arrange the manufacturer remedy at no charge. Prompt attention can provide reassurance and help you return to the road with the safety update completed.