385 Broadway Directions Rte 1 North, Lynnfield, MA 01940
Mercedes-Benz of Lynnfield
Mercedes-Benz GLC-Class Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 21V230000 · 12,327 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Consequence
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 21V230000 · 12,327 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Consequence
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
5 common questions answered
NHTSA recall information identifies two safety concerns for the 2021 Mercedes-Benz GLC-Class. A faulty electrical contact in a seat position switch may keep the driver or passenger air bags and seat belt force limiters from working properly in a crash. A separate communication-module software issue may send emergency responders to the wrong location after an eCall event. Either condition can increase the risk of injury. Waiting leaves a known safety concern unresolved, while the manufacturer remedy is designed to address the specific defect. A prompt VIN check helps determine whether your vehicle has an open repair and what action should follow.
Mercedes-Benz of Lynnfield provides authorized recall service for drivers in Lynnfield, MA, and nearby North Shore communities. Our factory-trained technicians follow Mercedes-Benz repair procedures using manufacturer diagnostic tools and OEM parts or software. When your VIN shows an applicable open recall, the manufacturer remedy is performed at no charge to you. That means you can have the seat position switch replaced or the communication-module software updated by a team familiar with your vehicle. Located at 385 Broadway, Rte 1 North, Mercedes-Benz of Lynnfield is ready to help you address recall concerns with professional, reassuring service.
Start by locating your VIN and contacting our service team. Bring your 2021 Mercedes-Benz GLC-Class to Mercedes-Benz of Lynnfield so we can check for open recalls and explain the appropriate remedy. If you already received a manufacturer notice, or if you are simply unsure whether earlier work was completed, schedule service rather than waiting. The VIN check is free, and an applicable recall repair is performed at no charge. Use our online schedule service tool or call 781-868-4139. We will help you understand the next step before work begins.
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