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Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain GLA250 vehicles. The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.
Mercedes-Benz of Lynnfield
2021 Mercedes-Benz GLA-Class Recall
Mercedes-Benz GLA-Class Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA
SCHEDULE NOWFrequently asked questionsAir Bag
FREE1 OPEN RECALL
NHTSA campaign 21V102000 · 36 vehicles affected
Consequence
Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the ground connection for the passenger air bag and correct it, if necessary, free of charge. The recall is expected to begin April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System Software
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Air Bag1
FREE1 OPEN RECALL
NHTSA campaign 21V102000 · 36 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain GLA250 vehicles. The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.
Consequence
Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the ground connection for the passenger air bag and correct it, if necessary, free of charge. The recall is expected to begin April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System Software1
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2021 Mercedes-Benz GLA-Class?
- NHTSA has issued two recalls for the 2021 Mercedes-Benz GLA-Class involving the Air Bag and Electrical System Software components.
- The air bag recall concerns a front passenger air bag ground connection that may cause inadvertent deployment.
- The electrical software recall concerns incorrect vehicle location communication through the eCall emergency system.
How do I check if my 2021 Mercedes-Benz GLA-Class has an open recall?
- You can check your 2021 Mercedes-Benz GLA-Class at NHTSA.gov or receive a free VIN check at our service department.
- Mercedes-Benz of Lynnfield can confirm open recall status and explain the manufacturer remedy.
How much does a 2021 Mercedes-Benz GLA-Class recall repair cost?
- A 2021 Mercedes-Benz GLA-Class recall repair is free at an authorized dealer.
- The manufacturer remedy is completed at no charge to the owner when the VIN qualifies.
Can an independent shop fix a 2021 Mercedes-Benz GLA-Class recall?
- No; only an authorized franchise dealer performs the manufacturer remedy for a 2021 Mercedes-Benz GLA-Class at no charge.
- Authorized technicians use the manufacturer's repair procedures and diagnostic equipment.
Does an open recall affect the trade-in value of the 2021 Mercedes-Benz GLA-Class?
- Buyers and dealers check recall status, so completing an open campaign can support a smoother trade-in evaluation; visit our trade-in page to get started.
- A completed manufacturer remedy gives the next buyer clearer safety and ownership information.
Recall Service & Dealership Highlights
Safety Comes First
NHTSA identifies two recalls for the 2021 Mercedes-Benz GLA-Class. The Air Bag campaign addresses a front passenger air bag ground connection that may not be mounted properly, potentially causing an inadvertent deployment, passenger injury, or a crash. The Electrical System Software campaign addresses eCall communication that may send emergency responders to the wrong vehicle location after a crash. These concerns affect occupant protection and emergency response, so delaying a VIN check is an unnecessary risk. Mercedes-Benz of Lynnfield can help identify whether either remedy remains open and arrange the appropriate no-charge repair.
Factory-Authorized Expertise
Mercedes-Benz of Lynnfield gives drivers in Lynnfield, Peabody, Wakefield, Saugus, and nearby North Shore communities a trusted destination for recall service. Our factory-trained technicians follow Mercedes-Benz repair procedures and use manufacturer diagnostic tools and OEM parts when required. The team can inspect the passenger air bag ground connection or complete the communication-module software remedy based on the vehicle's VIN. Manufacturer recall repairs are performed at no charge to the owner through an authorized franchise dealer. Call 781-868-4139 or schedule service at Mercedes-Benz of Lynnfield.
Simple Next Steps
Start with a VIN check, then bring your 2021 Mercedes-Benz GLA-Class to Mercedes-Benz of Lynnfield if an open recall appears. You can schedule an appointment even if you are unsure whether a previous owner completed the work, because the check is free. Our team will review the manufacturer's records, explain the remedy, and help coordinate the visit. Do not wait for a safety concern to become urgent. Contact our Lynnfield, MA service department today and let an authorized team help keep your vehicle ready for the road.