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Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Mercedes-Benz of Lynnfield
2021 Mercedes-Benz CLA-Class Recall
Mercedes-Benz CLA-Class Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA
SCHEDULE NOWFrequently asked questionsChild Seat
FREE1 OPEN RECALL
NHTSA campaign 21V034000 · 231 vehicles affected
Consequence
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Corrective Action
MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall is expected to begin March 30, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Software
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Seat
FREE1 OPEN RECALL
NHTSA campaign 21V230000 · 12,327 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Consequence
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Child Seat1
FREE1 OPEN RECALL
NHTSA campaign 21V034000 · 231 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Consequence
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Corrective Action
MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall is expected to begin March 30, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Software1
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Seat1
FREE1 OPEN RECALL
NHTSA campaign 21V230000 · 12,327 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Consequence
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2021 Mercedes-Benz CLA-Class?
- NHTSA has issued two recalls for the 2021 Mercedes-Benz CLA-Class: one involving the Child Seat component and one involving the Software component.
- The Child Seat recall concerns a potentially missing right-side ISOFIX anchoring bar on the right-rear seat, which could prevent a child restraint from securing properly.
- The Software recall concerns emergency-call system location information that may be incorrect after a crash.
How do I check if my 2021 Mercedes-Benz CLA-Class has an open recall?
- You can check your 2021 Mercedes-Benz CLA-Class by VIN at NHTSA.gov or receive a free VIN check at the Mercedes-Benz of Lynnfield service department.
- The VIN check confirms whether a recall remains open for your specific vehicle.
- To have our team verify it, schedule service at Mercedes-Benz of Lynnfield.
How much does a 2021 Mercedes-Benz CLA-Class recall repair cost?
- A 2021 Mercedes-Benz CLA-Class recall repair costs nothing when completed by an authorized dealer under the manufacturer recall remedy.
- Depending on the VIN, the remedy may include an ISOFIX bracket inspection and replacement or an emergency-call software update.
Can an independent shop fix a 2021 Mercedes-Benz CLA-Class recall?
- No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
- Mercedes-Benz of Lynnfield uses factory-trained technicians and manufacturer diagnostic tools for recall service.
- Schedule an appointment for authorized recall assistance.
Does an open recall affect the trade-in value of the 2021 Mercedes-Benz CLA-Class?
- Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process straightforward.
- When you are ready to discuss your vehicle, visit our trade-in page.
Recall Service & Dealership Highlights
Address Safety Concerns
NHTSA recall information identifies two concerns for the 2021 Mercedes-Benz CLA-Class. A missing right-side ISOFIX anchoring bar on the right-rear seat may prevent a child restraint from securing properly, increasing the risk of injury to a child. A communication-module software issue may send incorrect vehicle-location information through the eCall system after a crash, potentially directing emergency responders to the wrong location. Waiting can leave these safety systems unresolved when they may be needed most. A free VIN check and prompt recall appointment provide a reassuring way to confirm your vehicle's status and complete the appropriate manufacturer remedy.
Authorized Local Expertise
Mercedes-Benz of Lynnfield provides authorized recall service for drivers in Lynnfield, MA, and nearby communities including Peabody, Salem, Saugus, Wakefield, and Reading. Our factory-trained technicians follow Mercedes-Benz procedures and use manufacturer diagnostic tools to verify recall conditions accurately. When a physical repair is required, OEM parts support the specified remedy; when software service applies, the correct dealer update can be performed. Recall work is completed at no charge to the owner under the manufacturer program. Visit Mercedes-Benz of Lynnfield at 385 Broadway, Rte 1 North, for knowledgeable, reassuring assistance.
Start With a Free VIN Check
Begin by locating your VIN and contacting our service team for a free recall check. Then bring your 2021 Mercedes-Benz CLA-Class to Mercedes-Benz of Lynnfield so we can verify the vehicle and complete the applicable remedy. Schedule service even if you are unsure whether a prior repair was completed; confirming the status is the safest next step. We can inspect the ISOFIX bracket or update the emergency-call software when required. A prompt appointment helps avoid unnecessary uncertainty, and service financing is available if you need to get service now and pay later.