Mercedes-Benz of Lynnfield

2020 Mercedes-Benz GLB-Class Recall

Mercedes-Benz GLB-Class Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

Frequently asked questions

Recall Summary

7 recalls found · All repairs FREE

Instrument Cluster

FREE1 OPEN RECALL

NHTSA campaign 20V246000 · 26 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, or an engine stall while driving without the ability to restart the vehicle.

Consequence

Either a blank instrument cluster display or an engine stall can increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Mercedes-Benz GLB-Class?
  • NHTSA identifies seven recalls for the 2020 Mercedes-Benz GLB-Class involving the Instrument Cluster, Rear Spoiler, Seat, Air Bag, Software, Spoiler, and Wheel Arch.
  • The reported concerns include water intrusion and possible stalling, detachable spoilers or wheel arch covers, second-row seat alignment, air bag mounting, and emergency-call location software.
How do I check if my 2020 Mercedes-Benz GLB-Class has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at the Mercedes-Benz of Lynnfield service department.
  • Our team can explain any applicable remedy and help you schedule service.
How much does a 2020 Mercedes-Benz GLB-Class recall repair cost?
  • A 2020 Mercedes-Benz GLB-Class recall repair costs nothing when the manufacturer remedy is completed by an authorized dealer.
  • The remedy may include inspection, sealing, correction, replacement, or a software update, depending on the recall.
Can an independent shop fix a 2020 Mercedes-Benz GLB-Class recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2020 Mercedes-Benz GLB-Class at no charge.
  • Factory-trained technicians use manufacturer procedures and diagnostic equipment to complete recall work.
Does an open recall affect the trade-in value of the 2020 Mercedes-Benz GLB-Class?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2020 Mercedes-Benz GLB-Class.
  • Use our trade-in page to begin discussing your vehicle, and resolve open safety work promptly.

Recall Service & Dealership Highlights