Mercedes-Benz of Lynnfield

2019 Mercedes-Benz G-Class Recall

Mercedes-Benz G-Class Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

Frequently asked questions

Recall Summary

7 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 18V761000 · 119 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.

Consequence

An engine stall can increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. An interim owner notification letter was mailed on December 19, 2018. A second notification will be sent when the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Mercedes-Benz G-Class?
  • NHTSA identifies seven recalls for the 2019 Mercedes-Benz G-Class involving the Electrical System, Seat Belt, Electrical System Wiring, Engine Oil Feed Line, Electronic Stability Control, Door Label, and Emergency Call eCall.
  • The reported issues include possible engine stalling, seat belt restraint concerns, damaged door wiring, an oil leak that can increase fire risk, possible loss of stability and anti-lock braking functions, incorrect child-lock labeling, and incorrect emergency-call location information.
How do I check if my 2019 Mercedes-Benz G-Class has an open recall?
  • You can check your 2019 Mercedes-Benz G-Class by VIN at NHTSA.gov or get a free VIN check at the Mercedes-Benz of Lynnfield service department.
  • If you are unsure whether a past repair was completed, schedule an appointment for our team to review the VIN.
How much does a 2019 Mercedes-Benz G-Class recall repair cost?
  • A 2019 Mercedes-Benz G-Class recall repair costs nothing when completed by an authorized Mercedes-Benz franchise dealer.
  • The manufacturer remedy, including applicable inspection, software update, replacement, or label installation, is performed at no charge.
Can an independent shop fix a 2019 Mercedes-Benz G-Class recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2019 Mercedes-Benz G-Class at no charge.
  • Mercedes-Benz of Lynnfield has factory-trained technicians and manufacturer diagnostic tools for recall service.
Does an open recall affect the trade-in value of the 2019 Mercedes-Benz G-Class?
  • Buyers and dealers check recall status, so completing an open recall can make the trade-in process more straightforward; visit our trade-in page to get started.
  • Our team can help confirm recall status before you discuss your vehicle.

Recall Service & Dealership Highlights