Mercedes-Benz of Lynnfield

2018 Mercedes-Benz SL-Class Recall

Mercedes-Benz SL-Class Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 19V571000 · 457 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 SL65 AMG, 2019 SL63 AMG and 2018-2019 SL450 and SL550 vehicles. The front passenger air bag may have been improperly sewn, allowing the seam to tear during deployment.

Consequence

A tear in the air bag may decrease performance and increase the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will replace the passenger air bag, free of charge. An interim letter notifying owners of the safety risk was mailed September 13, 2019. A second letter will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Mercedes-Benz SL-Class?
  • NHTSA identifies two recalls for the 2018 Mercedes-Benz SL-Class: Air Bag and Emergency Call eCall.
  • The Air Bag recall involves a possible front passenger air bag seam tear during deployment.
  • The Emergency Call eCall recall involves software that may communicate an incorrect vehicle location after a crash.
How do I check if my 2018 Mercedes-Benz SL-Class has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Mercedes-Benz of Lynnfield can confirm whether an open manufacturer recall applies and explain the next step.
  • If you are uncertain whether a previous repair was completed, schedule an appointment for a VIN review.
How much does a 2018 Mercedes-Benz SL-Class recall repair cost?
  • A 2018 Mercedes-Benz SL-Class recall repair costs nothing at an authorized dealer because the manufacturer remedy is performed free of charge.
  • The Air Bag remedy is passenger air bag replacement when applicable.
  • The Emergency Call eCall remedy is a communication-module software update by a dealer or over the air when applicable.
Can an independent shop fix a 2018 Mercedes-Benz SL-Class recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An authorized Mercedes-Benz dealer has access to the required manufacturer procedures and recall remedy process.
  • Mercedes-Benz of Lynnfield can verify the VIN and coordinate the appropriate repair.
Does an open recall affect the trade-in value of the 2018 Mercedes-Benz SL-Class?
  • Buyers and dealers check recall status, so completing an open remedy can help keep the trade-in process clear.
  • Use our trade-in page to begin discussing your vehicle’s value.
  • A VIN check can clarify recall status before you trade or sell.

Recall Service & Dealership Highlights