Mercedes-Benz of Lynnfield

2018 Mercedes-Benz GLC-Class Recall

Mercedes-Benz GLC-Class Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

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Frequently asked questions

Recall Summary

13 recalls found · All repairs FREE

Air Bag

FREE4 OPEN RECALLS

NHTSA campaign 17V627000 · 495,290 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG,

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Corrective Action

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall is expected to begin in December 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Structure

FREE3 OPEN RECALLS

NHTSA campaign 18V177000 · 121,858 vehicles affected

Defect

Mercedes Benz USA LLC (MBUSA) is recalling certain 2017-2018 GLC43 AMG, 2016-2018 GLC300 4Matic, 2016-2018 GLC300, 2018 GLC63 AMG 4Matic, and 2018 GLC350e 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.

Consequence

If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.

Corrective Action

MBUSA will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. The recall is expected to begin May 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Emergency Call eCall

FREE2 OPEN RECALLS

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Air Bag4

FREE4 OPEN RECALLS

NHTSA campaign 17V627000 · 495,290 vehicles affected

Defect

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Corrective Action

Roof Assembly1

FREE1 OPEN RECALL

NHTSA campaign 17V715000 · 9,379 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 GLC300, GLC300 4Matic, and GLC43 AMG vehicles. The fixed panoramic sun roof frontal and side plastic panels may have insufficient bonding, allowing the panels to separate during vehicle operation.

Consequence

If the sun roof panels detach from the vehicle, it can increase the risk of a crash or injury for following traffic.

Corrective Action

MBUSA will notify owners, and dealers will inspect the bonding on the sun roof panels, correcting it as necessary, free of charge. The recall is expected to begin December 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110009.

Structure3

FREE3 OPEN RECALLS

NHTSA campaign 18V177000 · 121,858 vehicles affected

Defect

Consequence

If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.

Corrective Action

Turn Signal1

FREE1 OPEN RECALL

NHTSA campaign 18V610000 · 4,702 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLC300 4MATIC Coupe, GLC300, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG 4MATIC Coupe, and GLC43 AMG 4MATIC vehicles equipped with LED headlights. The front turn signals may have an incorrect color of pink or violet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps

Consequence

Turn signals that are the wrong color may not be as easily recognized by other drivers, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the color of the turn signal, replacing the LED module as necessary, free of charge. The recall is expected to begin November 9, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 19V788000 · 29,720 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles.

Consequence

The electric PRE-SAFEÃ‚Â«-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.

Starter Power Supply Cable1

FREE1 OPEN RECALL

NHTSA campaign 20V776000 · 2,563 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2020 AMG GLC 63 4MATIC vehicles. The power supply cable on the starter might not have been installed correctly, possibly allowing the cable to chafe against the starter housing and short-circuit.

Consequence

If the power supply cable short-circuits, it can result in a stall, increasing the risk of a crash. In addition, a short-circuit can increase the risk of a fire.

Corrective Action

MBUSA will notify owners, and dealers will inspect the starter harness and power supply cable installation, and correct it as necessary, free of charge. Owners were notified of the safety risk on January 27, 2021. A second notice will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372.

Emergency Call eCall2

FREE2 OPEN RECALLS

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Mercedes-Benz GLC-Class?

NHTSA has issued 13 recalls for the 2018 Mercedes-Benz GLC-Class involving Air Bag, Roof Assembly, Structure, Turn Signal, Seat Belt, Starter Power Supply Cable, and Emergency Call eCall components.
Coverage depends on the vehicle and VIN, so a VIN check confirms which remedies apply.

How do I check if my 2018 Mercedes-Benz GLC-Class has an open recall?

You can check your 2018 Mercedes-Benz GLC-Class at NHTSA.gov or receive a free VIN check at our service department.
Our technicians can explain the result and arrange the applicable manufacturer remedy.

How much does a 2018 Mercedes-Benz GLC-Class recall repair cost?

A 2018 Mercedes-Benz GLC-Class recall repair costs nothing when completed by an authorized dealer.
Manufacturer recall remedies are performed at no charge to the owner.

Can an independent shop fix a 2018 Mercedes-Benz GLC-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2018 Mercedes-Benz GLC-Class at no charge.
Mercedes-Benz of Lynnfield uses factory-trained technicians and manufacturer diagnostic equipment.

Does an open recall affect the trade-in value of the 2018 Mercedes-Benz GLC-Class?

Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2018 Mercedes-Benz GLC-Class; review your options on our trade-in page.
Completing an applicable free remedy can provide useful documentation during a vehicle appraisal.

Recall Service & Dealership Highlights

Protect Occupants and Traffic

NHTSA recall conditions for the 2018 Mercedes-Benz GLC-Class include air bags that may deploy incorrectly, display the wrong passenger status, or deploy late; rear seat belt latches that may become inaccessible; seat belt pretensioners that may not work; and eCall software that could send responders to the wrong location or fail to connect. Roof panels may detach, while an incorrect turn-signal color may be harder to recognize. Certain starter cables may short-circuit, causing a stall or fire risk. Waiting leaves these safety concerns unresolved, so a free VIN check and prompt remedy are worthwhile.

Certified Local Recall Care

Mercedes-Benz of Lynnfield provides recall support with factory-trained technicians, manufacturer diagnostic tools, and OEM parts. When your VIN confirms an applicable campaign, our team performs the manufacturer remedy at no charge to the owner and explains what was completed. We serve drivers throughout Lynnfield, Peabody, Saugus, Wakefield, Reading, and nearby North Shore communities from our location at 385 Broadway, Rte 1 North, Lynnfield, MA. Choose Mercedes-Benz of Lynnfield for specialized knowledge and reassuring, authorized service for your Mercedes-Benz vehicle.

Start With a Free VIN Check

Check your VIN through NHTSA.gov or contact Mercedes-Benz of Lynnfield if you are unsure whether a recall remains open. Bring the vehicle to our service department so we can verify the campaign, explain the remedy, and complete eligible work at no charge. Even if you have not received a notice or believe a prior owner handled the repair, schedule service or schedule an appointment for confirmation. Call 781-868-4139 to get started and drive with greater confidence.