Mercedes-Benz of Lynnfield

2018 Mercedes-Benz GLA-Class Recall

Mercedes-Benz GLA-Class Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

SCHEDULE NOW Call Us View Specials

Frequently asked questions

Recall Summary

10 recalls found · All repairs FREE

Steering

FREE1 OPEN RECALL

NHTSA campaign 21V229000 · 4,992 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Consequence

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. The recall is expected to begin April 30, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 21V229000 · 4,992 vehicles affected

Defect

Consequence

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Corrective Action

Structure Roof and Pillars1

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoram

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication Module1

FREE1 OPEN RECALL

NHTSA campaign 21V072000 · 58 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall is expected to begin April 13, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Electrical System Software1

FREE1 OPEN RECALL

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 19V585000 · 3,435 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The left anchor plate of the rear middle seatbelt may be loose.

Consequence

The seatbelt for a passenger seated in the rear middle seating position might not be properly secured, which could increase the risk of an injury in the event of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the left anchor plate of the rear middle seatbelt, correcting its installation as necessary, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080010.

Seat1

FREE1 OPEN RECALL

NHTSA campaign 19V132000 · 8 vehicles affected

Defect

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA-250 and GLA250 4MATIC vehicles. An incorrect rear seat back covering carpet could have been installed on the split-rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat may be covered and inaccessible for use. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 225, Child Restraint Anchorage Systems.

Consequence

If the upper anchorage point is covered, the child seat will not be able to be secured as intended in the center position of the rear seat, increasing the risk of injury in the event of a crash.

Corrective Action

Mercedes will notify owners, and dealers will check the rear seat back covering carpet on the affected vehicles and replace it if necessary, free of charge. The recall is expected to begin April 26, 2019. Owners may contact Mercedes-Benz's customer service at 1-800-367-6372. Mercedes' number for this recall is 2019030003.

Sun Roof1

FREE1 OPEN RECALL

NHTSA campaign 18V912000 · 13 vehicles affected

Defect

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The sunroof bonding may allow water to leak into the vehicle.

Consequence

Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not deploy as intended, increasing the risk of injury in the event of a crash.

Corrective Action

Mercedes has notified owners, and dealers will inspect the bonding of the panorama sliding sunroof and the electrical contacts of the window air bag on the affected vehicles, replacing the components as necessary, free of charge. An interim letter was mailed February 13, 2019, to notify owners of the issue. A second letter will be sent once the repair is available. Owners may contact Mercedes customer service at 1-800-367-6372.

Child Seat1

FREE1 OPEN RECALL

NHTSA campaign 18V405000 · 399 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLA250 and GLA250 4Matic vehicles. The child seat top tether anchorage point on the center position of the rear seat may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, Child Restraint Anchorage Systems.

Consequence

If the top tether anchorage point is missing, a child seat will not be able to be properly installed in the center rear seat position, increasing the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will replace the rear seat backrest, free of charge. The recall is expected to begin August 3, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Headlight1

FREE1 OPEN RECALL

NHTSA campaign 17V653000 · 8 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLA250 4Matic vehicles. The low beam headlight settings on these vehicles may deviate from the required specification, reducing the range of light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps

Consequence

Reduced headlight range can affect visibility and increase the risk of a crash.

Corrective Action

MBUSA owns the affected vehicles. Dealers will inspect the headlight adjustment, correcting it as necessary, free of charge. The recall began on October 27, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 17V627000 · 495,290 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG,

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Corrective Action

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall is expected to begin in December 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Don't Want To Service? Sell Us Your Car!

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Mercedes-Benz GLA-Class?

NHTSA recall information identifies 10 recalls for the 2018 Mercedes-Benz GLA-Class involving Steering, Structure Roof and Pillars, Communication Module, Electrical System Software, Seat Belt, Seat, Sun Roof, Child Seat, Headlight, and Air Bag.
The affected systems can involve steering control, emergency-call operation, restraints, child-seat anchorage, roof bonding, water intrusion, lighting, and air-bag deployment.

How do I check if my 2018 Mercedes-Benz GLA-Class has an open recall?

A VIN check at NHTSA.gov or a free VIN check at our service department can identify open recalls for your 2018 Mercedes-Benz GLA-Class.
To have Mercedes-Benz of Lynnfield check it, schedule an appointment with the service team.

How much does a 2018 Mercedes-Benz GLA-Class recall repair cost?

A 2018 Mercedes-Benz GLA-Class recall repair costs the owner nothing when the manufacturer remedy is completed by an authorized dealer.
The remedy may include inspection, adjustment, activation, software updating, or replacement of specified components.

Can an independent shop fix a 2018 Mercedes-Benz GLA-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2018 Mercedes-Benz GLA-Class at no charge.
An independent shop may provide other maintenance, but recall completion should be handled through the authorized Mercedes-Benz network.

Does an open recall affect the trade-in value of the 2018 Mercedes-Benz GLA-Class?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in conversation for a 2018 Mercedes-Benz GLA-Class.
When you are ready to discuss your vehicle, use our trade-in page.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies possible steering-shaft separation that could cause loss of steering control, a roof-panel issue that could create a road hazard, and communication faults that could disable eCall or send responders to the wrong location. Additional recalls address rear-seat belt security, child-seat anchor access, sunroof water intrusion near air-bag contacts, headlight range, and inadvertent air-bag deployment. These conditions may not be obvious during everyday driving, yet waiting can leave a safety concern unresolved. A prompt VIN check helps determine whether a manufacturer remedy remains open, while the authorized dealer completes applicable recall work at no charge.

Authorized Mercedes-Benz Expertise

Mercedes-Benz of Lynnfield provides recall service in Lynnfield, MA, for drivers from Peabody, Saugus, Wakefield, Reading, and nearby North Shore communities. Factory-trained technicians use manufacturer diagnostic tools and OEM parts to follow the specified remedy for your vehicle. Depending on the recall, that work may involve inspection, steering-shaft replacement, front-panel replacement, module activation, software updating, seat-belt correction, or other component replacement. Recall repairs are performed at no charge to the owner at an authorized franchise dealer. Mercedes-Benz of Lynnfield is ready to explain the process and help you move forward with confidence.

Take the Next Step

Begin with a VIN check so the service team can identify open recall work for your vehicle. You may check at NHTSA.gov, call Mercedes-Benz of Lynnfield, or schedule service online. Bring the vehicle in if a recall is open, or schedule an appointment even if you are unsure whether earlier work was completed; the recall check is free. The team can review the applicable remedy and arrange the required inspection or repair. Do not delay a safety concern simply because the vehicle feels normal. Clear answers and no-charge manufacturer recall service are the right next steps.