Mercedes-Benz of Lynnfield

2018 Mercedes-Benz E-Class Recall

Mercedes-Benz E-Class Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

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Frequently asked questions

Recall Summary

24 recalls found · All repairs FREE

Structure

FREE2 OPEN RECALLS

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoram

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Structure2

FREE2 OPEN RECALLS

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication Software1

FREE1 OPEN RECALL

NHTSA campaign 21V072000 · 58 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall is expected to begin April 13, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Battery Cable Connection1

FREE1 OPEN RECALL

NHTSA campaign 21V217000 · 493 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2021 E63S AMG, E63S AMG Wagon, 2019-2021 AMG GT63 4-door, and AMG GT63S 4-door vehicles. The starter motor positive cable may not have been installed correctly, potentially allowing the power supply harness wires to chafe.

Consequence

Damaged wires may cause a short circuit and result in a vehicle stall, increasing the risk of a crash. Also, a short circuit can increase the risk of a fire.

Corrective Action

MBUSA will notify owners, and dealers will inspect and, as necessary, correct the screw connections and position of the positive cable, free of charge. The recall is expected to begin May 25, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication Module1

FREE1 OPEN RECALL

NHTSA campaign 21V072000 · 58 vehicles affected

Defect

Consequence

Corrective Action

Electrical System Software1

FREE1 OPEN RECALL

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Seat Belt2

FREE2 OPEN RECALLS

NHTSA campaign 20V449000 · 56 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.

Consequence

Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall is expected to begin September 29, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 20V048000 · 2,518 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 E63 AMG 4MATIC, E63S AMG 4MATIC Wagon, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, and S63 AMG 4MATIC and 2019 G63 AMG 4MATIC, AMG GT63 4MATIC, AMG GT63S 4MATIC vehicles equipped with 4.0L 8-cylinder gasoline turbocharged engines. The oil feed line to the turbocharger may leak.

Consequence

An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Corrective Action

MBUSA will notify owners, and dealers will replace the oil feed line to the turbocharger, free of charge. The recall began March 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020023.

Seat4

FREE4 OPEN RECALLS

NHTSA campaign 19V130000 · 22,637 vehicles affected

Defect

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.

Consequence

If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.

Corrective Action

Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. The recall is expected to begin April 26, 2019. Owners may contact Mercedes-Benz customer service at 1-800-367-6372.

Steering2

FREE2 OPEN RECALLS

NHTSA campaign 18V872000 · 2 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.

Consequence

If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall is expected to begin January 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Battery Cable1

FREE1 OPEN RECALL

NHTSA campaign 18V725000 · 4,073 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe and C300 Cabrio vehicles. The cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.

Consequence

If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.

Corrective Action

MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018110002.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 18V515000 · 345 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E300, E300 4Matic, E43 AMG 4Matic, E400 4Matic, E63S AMG 4Matic+, and 2019 CLS450 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.

Consequence

If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. An interim notification was mailed to owners October 2, 2018. A second notification will be sent when the repair is available. Owners may contact MBUSA customer service at 1-800-367-6372.

Child Seat1

FREE1 OPEN RECALL

NHTSA campaign 18V513000 · 39 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E400 Cabrio and E400 4Matic Cabrio vehicles. The child seat anchoring system (ISOFIX) in these vehicles may not have been properly installed. As a result, in the event of a crash, the ISOFIX console may partially detach from the car body.

Consequence

If the ISOFIX console partially detaches in a crash, it can increase the risk of injury for a child in a child seat.

Corrective Action

MBUSA will notify owners, and dealers will inspect the ISOFIX console, and replace it if necessary, free of charge. The recall began September 28, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080015.

Sunroof1

FREE1 OPEN RECALL

NHTSA campaign 18V512000 · 4 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE350 4Matic, and GLE43 AMG vehicles. During manufacturing, components of the panoramic sunroof may have been installed with a bonding primer that was incorrectly made, possibly affecting the long-term adhesion to the vehicle.

Consequence

If the front cover and/or rear fixed glass are not properly adhered, they may detach, creating a road hazard and increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the panoramic sunroof, replace it if necessary, free of charge. The recall began September 7, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080006.

Brake System1

FREE1 OPEN RECALL

NHTSA campaign 18V539000 · 9,044 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.

Consequence

Reduced braking performance can increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began September 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080013.

Software1

FREE1 OPEN RECALL

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

Other2

FREE2 OPEN RECALLS

NHTSA campaign 21V072000 · 58 vehicles affected

Defect

Consequence

Corrective Action

Tire1

FREE1 OPEN RECALL

NHTSA campaign 21V123000 · 2,529 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE43 AMG, and GLE400 vehicles equipped with Continental tires. The affected tires were cured for too long during production.

Consequence

Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall is expected to begin April 27, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Mercedes-Benz E-Class?

NHTSA has issued 22 recalls associated with the 2018 Mercedes-Benz E-Class, affecting Structure, Communication Software, Battery Cable Connection, Communication Module, Electrical System Software, Seat Belt, Engine, Seat, Steering, Battery Cable, Air Bag, Child Seat, Software, and Other components.
Reported consequences include crash risk, fire risk, reduced steering or braking protection, occupant injury, and delayed or inaccurate emergency response.

How do I check if my 2018 Mercedes-Benz E-Class has an open recall?

You can check your 2018 Mercedes-Benz E-Class at NHTSA.gov or request a free VIN check at our service department.
Our team can identify open campaigns and explain the manufacturer’s specified remedy.

How much does a 2018 Mercedes-Benz E-Class recall repair cost?

A 2018 Mercedes-Benz E-Class recall repair costs nothing when completed by an authorized dealer under the manufacturer recall remedy.
Remedies may include inspection, software updates, adjustments, or replacement parts, depending on the campaign.

Can an independent shop fix a 2018 Mercedes-Benz E-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2018 Mercedes-Benz E-Class at no charge.
Factory-trained technicians have access to manufacturer procedures, diagnostic tools, and OEM recall parts.

Does an open recall affect the trade-in value of the 2018 Mercedes-Benz E-Class?

Buyers and dealers check recall status, so an open recall can affect the trade-in discussion for a 2018 Mercedes-Benz E-Class; review our trade-in page for your next step.
Completing a free recall remedy can provide helpful documentation when you discuss your vehicle.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA reports concerns that range from detachable structure components and spoilers to incorrect emergency-call location data, disabled eCall capability, battery shorts, and an oil leak that may reach hot engine or exhaust parts. Other campaigns address seat-belt warnings, pretensioners, seatbacks, steering connections, air-bag classification, child-seat anchors, and electrical software. These conditions can increase the risk of a crash, fire, delayed emergency response, or injury. Waiting can leave a safety-related defect unresolved while you drive. A free VIN check helps determine whether your exact 2018 Mercedes-Benz E-Class needs prompt manufacturer-authorized attention.

Factory-Authorized Confidence

Mercedes-Benz of Lynnfield provides recall service with factory-trained technicians, manufacturer diagnostic tools, and OEM parts. Our team follows the remedy specified by Mercedes-Benz and completes eligible recall repairs at no charge. Located at 385 Broadway, Rte 1 North in Lynnfield, MA, Mercedes-Benz of Lynnfield serves Peabody, Saugus, Wakefield, Stoneham, Reading, Danvers, and nearby North Shore communities. We can explain the campaign, inspect the vehicle when required, and help you understand what happens next. Choose an authorized Mercedes-Benz service department for accurate procedures and reassuring support.

Simple Next Steps

Start by checking your VIN through NHTSA.gov or contacting Mercedes-Benz of Lynnfield for a free VIN check. If an open campaign appears, bring your vehicle to our service department so the remedy can be completed according to Mercedes-Benz instructions. If you are unsure whether previous work was completed, schedule an appointment anyway; the check is free and can clarify your status. Use our online schedule service tool, or contact the dealership at 781-868-4139. Prompt action helps you drive with greater confidence.