Mercedes-Benz of Lynnfield

2017 Mercedes-Benz E-Class Recall

Mercedes-Benz E-Class Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

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Frequently asked questions

Recall Summary

33 recalls found · All repairs FREE

Structure

FREE3 OPEN RECALLS

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoram

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Structure3

FREE3 OPEN RECALLS

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication Software1

FREE1 OPEN RECALL

NHTSA campaign 21V072000 · 58 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall is expected to begin April 13, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Other5

FREE5 OPEN RECALLS

NHTSA campaign 17V077000 · 5,882 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, Occupant Prot

Consequence

In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication Module1

FREE1 OPEN RECALL

NHTSA campaign 21V072000 · 58 vehicles affected

Defect

Consequence

Corrective Action

Electrical System Software1

FREE1 OPEN RECALL

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 20V449000 · 56 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.

Consequence

Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall is expected to begin September 29, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.

Air Bag6

FREE6 OPEN RECALLS

NHTSA campaign 19V010000 · 288,779 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or Zone A." A

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Corrective Action

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. An interim letter is being mailed from February 1, 2019 through March 8, 2019. A second letter will be sent when parts are available. Owners may contact MBUSA customer service at 1-800-367-6372.

Headlight3

FREE3 OPEN RECALLS

NHTSA campaign 18V271000 · 42 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz E300 4Matic, E300, E43 AMG, and E400 vehicles. The headlight horizontal adjustment screws on these vehicles may not be properly sealed behind a non-removable sealing cap to keep headlights from being readjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps

Consequence

If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will retrofit the sealing caps for the headlights, free of charge. The recall is expected to begin in June 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018050012.

Power Steering3

FREE3 OPEN RECALLS

NHTSA campaign 17V714000 · 72 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.

Consequence

If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Structure Roof and Pillars1

FREE1 OPEN RECALL

NHTSA campaign 17V246000 · 411 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 E300 and 2017 E300 4MATIC vehicles. The affected vehicles have a roof mounted spoiler that may not be properly attached and thus may detach while driving.

Consequence

If the roof-mounted spoiler detaches while driving, it can become a road hazard, increasing a risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the roof spoilers, replacing them as necessary, free of charge. The recall is expected to begin in early June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Instrument Panel1

FREE1 OPEN RECALL

NHTSA campaign 17V245000 · 15 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, Control and Displays.

Consequence

Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall is expected to begin in late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Engine2

FREE2 OPEN RECALLS

NHTSA campaign 17V114000 · 307,629 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat f

Consequence

If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

Corrective Action

MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. Parts to remedy the vehicles are not currently available. Owners will be notified of the recall beginning in late March 2017. Owners will be mailed a follow up notice when remedy parts are available, currently expected to be in July 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Transmission Control Module1

FREE1 OPEN RECALL

NHTSA campaign 17V078000 · 73 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.

Consequence

If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall is expected to begin in March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Fuel Gauge1

FREE1 OPEN RECALL

NHTSA campaign 16V758000 · 6,858 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2017 E300 Sedan and E300 Sedan 4Matic vehicles manufactured December 10, 2015, to June 30, 2016. In the affected vehicles, the rear bench seat frame may contact and damage the wiring harness for the fuel pump, fuel tank pressure sensor or fuel level gauge.

Consequence

Damage to the fuel pump wiring may result in an engine stall, increasing the risk of a crash.

Corrective Action

MBUSA has notified owners, and dealers will modify the routing of the affected wiring harness, repairing it as necessary, free of charge. The recall began October 28, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Door Lock1

FREE1 OPEN RECALL

NHTSA campaign 17V816000 · 8,700 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, th

Consequence

If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Tire Pressure Label1

FREE1 OPEN RECALL

NHTSA campaign 17V828000 · 64 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 Mercedes GLE 550e 4MATIC vehicles. The tire pressure label on the B-pillar lists incorrect seating capacity and front and rear tire dimension information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FVMSS) number 101, Tire Selection and Rims.

Consequence

Applying incorrectly sized tires to the vehicle will affect the speedometer reading, which can increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the tire pressure label, replacing it, as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Software1

FREE1 OPEN RECALL

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Mercedes-Benz E-Class?

NHTSA recall information identifies 32 recalls for the 2017 Mercedes-Benz E-Class involving Structure, Communication Software, Other, Communication Module, Electrical System Software, Seat Belt, Air Bag, Headlight, Power Steering, Structure Roof and Pillars, Instrument Panel, Engine, Transmission Control Module, Fuel Gauge, Door Lock, Tire Pressure Label and Software.
Reported risks include detached components, fire hazards, reduced airbag protection, disabled power steering and inaccurate emergency-call location information.

How do I check if my 2017 Mercedes-Benz E-Class has an open recall?

A VIN check at NHTSA.gov or a free VIN check at our service department can identify open recalls for a 2017 Mercedes-Benz E-Class.
Contact Mercedes-Benz of Lynnfield and schedule service for assistance checking the vehicle.

How much does a 2017 Mercedes-Benz E-Class recall repair cost?

A 2017 Mercedes-Benz E-Class recall repair is free at an authorized dealer when the vehicle is covered by the manufacturer recall.
The remedy may involve inspection, adjustment, software work or replacement of the affected component.

Can an independent shop fix a 2017 Mercedes-Benz E-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2017 Mercedes-Benz E-Class at no charge.
Factory-trained technicians have the manufacturer diagnostic tools and repair procedures needed for recall work.

Does an open recall affect the trade-in value of the 2017 Mercedes-Benz E-Class?

Buyers and dealers check recall status, so an open recall can affect the trade-in conversation for a 2017 Mercedes-Benz E-Class.
Review your options through our trade-in page after checking recall status.

Recall Service & Dealership Highlights

Protect Critical Safety Systems

NHTSA recall information for the 2017 Mercedes-Benz E-Class includes defects that may allow a panel, spoiler or roof spoiler to detach, create a road hazard or increase crash risk. Other concerns involve melting underbody material and potential fire, airbag modules or occupant sensors that may not protect passengers as intended, inaccurate emergency-call location, disabled power steering, unavailable instrument displays, unintended engine shutdown and wiring that may cause a stall. Waiting can leave a known safety concern unresolved. A free VIN check at Mercedes-Benz of Lynnfield helps determine whether your vehicle needs a manufacturer remedy and what action should follow.

Factory Expertise Nearby

Mercedes-Benz of Lynnfield provides recall support from 385 Broadway, Rte 1 North, in Lynnfield, MA. Factory-trained technicians use Mercedes-Benz diagnostic tools, repair information and OEM parts to inspect the vehicle and complete the manufacturer’s remedy correctly. Eligible recall repairs are performed at no charge to the owner, whether the solution requires software updating, adjustment, inspection, wiring repair or component replacement. We serve drivers in Lynnfield and nearby communities, helping make important safety work straightforward, transparent and reassuring for every 2017 Mercedes-Benz E-Class owner.

Start With a Simple VIN Check

Begin by locating your vehicle identification number and contacting Mercedes-Benz of Lynnfield. We can check for open recalls, explain the applicable remedy and help you bring the vehicle in even if you are unsure whether previous work was completed. Then schedule an appointment so our team can perform the required inspection or repair. Do not wait for a warning light or noticeable symptom, since several listed defects involve safety systems that may not provide an obvious signal. The VIN check is free, and our team can also explain service specials before your visit.