Mercedes-Benz of Lynnfield

2016 Mercedes-Benz Sprinter Recall

Mercedes-Benz Sprinter Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

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Frequently asked questions

Recall Summary

21 recalls found · All repairs FREE

Electronic Stability Control

FREE1 OPEN RECALL

NHTSA campaign 21V042000 · 48,667 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.

Consequence

If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

Corrective Action

DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. The recall is expected to begin February 22, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

Electronic Stability Control1

FREE1 OPEN RECALL

NHTSA campaign 21V042000 · 48,667 vehicles affected

Defect

Consequence

If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

Corrective Action

Equipment1

FREE1 OPEN RECALL

NHTSA campaign 17V786000 · 550 vehicles affected

Defect

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Corrective Action

Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall is expected to begin January 2, 2018. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-271-0773, or online at www.kidde.com and click on Product Safety Recall for more information.

Structure2

FREE2 OPEN RECALLS

NHTSA campaign 16V351000 · 3 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.

Consequence

If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.

Corrective Action

DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Tire Pressure Label1

FREE1 OPEN RECALL

NHTSA campaign 16V093000 · 2,278 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.

Consequence

The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.

Corrective Action

DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Other4

FREE4 OPEN RECALLS

NHTSA campaign 16V261000 · 55 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.

Consequence

If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.

Corrective Action

DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.

Seat Belt2

FREE2 OPEN RECALLS

NHTSA campaign 16V670000 · 271 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured March 1, 2016, to May 31, 2016. The bolts connecting the lower seat belt connection to the rear bench seat may not have been properly tightened.

Consequence

If the bolts were not properly tightened, the seat belt may fail to secure the seat occupant in the event of a crash.

Corrective Action

DVUSA will notify owners, and Sprinter dealers will inspect the connecting bolts, tightening them as necessary, free of charge. The recall is expected to begin in October 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Air Bag3

FREE3 OPEN RECALLS

NHTSA campaign 17V093000 · 15,338 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.

Consequence

If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

Corrective Action

DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.

Driveshaft2

FREE2 OPEN RECALLS

NHTSA campaign 17V149000 · 1,248 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.

Consequence

If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.

Corrective Action

DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.

Tire Label1

FREE1 OPEN RECALL

NHTSA campaign 17V364000 · 1,257 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles equipped with reinforced front axles. The affected vehicles have tire labels on the B-pillar that list a tire pressure that is too low.

Consequence

Operating the vehicle with low front tire pressures may result in tire damage, increasing the risk of a crash.

Corrective Action

DVUSA will notify owners, Freightliner Sprinter and Mercedes-Benz dealers will check and replace the tire label, as necessary, free of charge. The recall began on August 5, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

B-Pillar-Label1

FREE1 OPEN RECALL

NHTSA campaign 17V650000 · 2 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, Certification.

Consequence

If the load capacity information is incorrect on the label, the vehicle may be overloaded, increasing the risk of a crash.

Corrective Action

DVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.

UVW label1

FREE1 OPEN RECALL

NHTSA campaign 18V113000 · 17 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.

Consequence

The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.

Corrective Action

DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.

Heater Hose1

FREE1 OPEN RECALL

NHTSA campaign 19V249000 · 94 vehicles affected

Defect

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2017 Thomas Built Buses Saf-T-Liner HDX school buses manufactured April 28, 2010, to April 15, 2016. The affected vehicles have a transmission retarder that may increase coolant system pressure high enough to cause hose fatigue and lead to premature failure of the hose, resulting in a coolant leak inside the bus body.

Consequence

If the heater hose fails, hot coolant may leak inside the bus body increasing risk of injury to the passengers.

Corrective Action

DTNA will notify owners, and dealers will replace the heater hose, free of charge. An interim notice was mailed on July 6, 2016. The recall began on September 20, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-709.

Power Steering1

FREE1 OPEN RECALL

NHTSA campaign 20V663000 · 47,667 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

Consequence

The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Corrective Action

DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Mercedes-Benz Sprinter?

NHTSA recall information identifies 21 recall entries for the 2016 Mercedes-Benz Sprinter across Electronic Stability Control, Equipment, Structure, Tire Pressure Label, Other, Seat Belt, Air Bag, Driveshaft, Tire Label, B-Pillar-Label, UVW label, Heater Hose, and Power Steering.
Applicability depends on the van’s configuration, production details, equipment, and upfit.

How do I check if my 2016 Mercedes-Benz Sprinter has an open recall?

You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
Bring your van to Mercedes-Benz of Lynnfield so a technician can verify open manufacturer recalls and explain the next step.

How much does a 2016 Mercedes-Benz Sprinter recall repair cost?

A 2016 Mercedes-Benz Sprinter recall repair costs nothing when the manufacturer remedy is performed by an authorized dealer.
Eligible repairs, parts, and labor are completed at no charge to the owner.

Can an independent shop fix a 2016 Mercedes-Benz Sprinter recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Our factory-trained technicians use manufacturer tools and OEM parts for eligible recall repairs.

Does an open recall affect the trade-in value of the 2016 Mercedes-Benz Sprinter?

Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process clear; visit our trade-in page to learn more.
A VIN check can identify recall work that may need attention before appraisal.

Recall Service & Dealership Highlights

Protect Your Van

NHTSA recall information includes potential concerns involving air-bag inflators, air-bag control-unit protection, seat-belt connections, driveshaft retention, power-steering hoses, tire and load labels, window retention, roof crash pads, fire extinguishers, and electronic stability control. Depending on configuration, a defect could increase the risk of injury, fire, loss of steering assistance, overloading, or a crash. Waiting may leave a safety issue unresolved while you continue driving, hauling, or traveling. Because applicability varies, a VIN check is important even if your Sprinter appears to operate normally or you have not noticed a warning sign.

Factory-Backed Care

Mercedes-Benz of Lynnfield provides a reassuring place to address recall concerns in Lynnfield, MA. Our factory-trained technicians follow the manufacturer’s repair instructions and use manufacturer diagnostic tools to identify applicable open recalls. When a remedy is required, OEM parts and the specified repair procedure help ensure the work is completed properly. Eligible manufacturer safety recall remedies are performed at no charge to the owner. We welcome drivers from Lynnfield and nearby North Shore and greater Boston communities who want knowledgeable Mercedes-Benz service from an authorized franchise dealership.

Start With a VIN Check

Begin by locating your Sprinter’s VIN and contacting our service team. We can check for open recalls, answer questions, and explain what the manufacturer remedy involves. Bring the vehicle in and schedule an appointment even if you are unsure whether a notice applies, because the VIN check is free. If a recall repair is open, we will arrange the appropriate factory remedy at no charge. Prompt action is especially important for safety-related concerns involving restraint systems, steering, tires, stability control, or fuel-system protection. Mercedes-Benz of Lynnfield is ready to help.