Mercedes-Benz of Lynnfield

2016 Mercedes-Benz S-Class Recall

Mercedes-Benz S-Class Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

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Frequently asked questions

Recall Summary

8 recalls found · All repairs FREE

Structure

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoram

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Structure1

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 19V787000 · 94 vehicles affected

Defect

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2017 Thomas Built Buses Saf-T-Liner HDX school buses manufactured April 28, 2010, to April 15, 2016. The affected vehicles have a transmission retarder that may increase coolant system pressure high enough to cause hose fatigue and lead to premature failure of the hose, resulting in a coolant leak inside the bus body.

Consequence

If the heater hose fails, hot coolant may leak inside the bus body increasing risk of injury to the passengers.

Corrective Action

DTNA will notify owners, and dealers will replace the heater hose, free of charge. An interim notice was mailed on July 6, 2016. The recall began on September 20, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-709.

Software2

FREE2 OPEN RECALLS

NHTSA campaign 15V652000 · 2,956 vehicles affected

Defect

Mercedes-Benz USA LLC (Mercedes-Benz) is recalling certain model year 2014 S63 AMG sedans and 2015-2016 S63 AMG 4Matic sedans and coupes manufactured May 14, 2013, to September 18, 2015. In the affected vehicles, due to a software error within the engine control unit, the vehicle may stall when coasting to a stop, such as at a traffic light.

Consequence

The vehicle stall may be interpreted by the driver to be a planned shut-down as part of the ECO-Start-function. However, the engine will not restart automatically after releasing the brake pedal, immobilizing the vehicle and increasing the risk of a crash.

Corrective Action

Mercedes-Benz will notify owners, and dealers will update the engine control unit software, free of charge. The recall BEGAN ON DECEMBER 2, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100003.

Headlight1

FREE1 OPEN RECALL

NHTSA campaign 16V760000 · 996 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S550 Coupe 4MATIC, S63 AMG Coupe 4MATIC, S65 AMG Coupe and S63 AMG Convertible 4Matic vehicles manufactured September 3, 2015, to February 4, 2016. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps

Consequence

If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 16V829000 · 672 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S63 AMG Coupe, S65 AMG Coupe, S550 Coupe 4Matic, S63 AMG 4Matic Convertible, and S550 Convertible vehicles manufactured June 29, 2015, to March 15, 2016. The seat belt extenders on the affected vehicles may not retract as intended and may potentially break the event of a crash.

Consequence

In the event of a crash, if the seat belt extender does not retract and/or the extender breaks, the seat occupant may not be properly restrained, increasing their risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will update the control unit software, free of charge. The recall is expected to begin in mid-December 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Power Steering1

FREE1 OPEN RECALL

NHTSA campaign 16V899000 · 70 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.

Consequence

If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.

Corrective Action

MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall is expected to begin during February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Other1

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Mercedes-Benz S-Class?

NHTSA recall information identifies five recall campaigns for the 2016 Mercedes-Benz S-Class involving Structure, Software, Headlight, and Seat Belt components.
Structure concerns possible front-panel detachment on vehicles with a panoramic front panel.
Software concerns an engine stall and inaccurate emergency-call location information.
Headlight and Seat Belt campaigns concern low-beam adjustment and seat-belt-extender operation on certain configurations.

How do I check if my 2016 Mercedes-Benz S-Class has an open recall?

You can check your VIN at NHTSA.gov or receive a free VIN check at the Mercedes-Benz of Lynnfield service department.
Use the schedule service page to request an appointment for the check and any applicable remedy.

How much does a 2016 Mercedes-Benz S-Class recall repair cost?

A 2016 Mercedes-Benz S-Class recall repair is free at an authorized dealer when the vehicle is covered by the applicable manufacturer campaign.
Manufacturer safety-recall remedies are performed at no charge to the owner.

Can an independent shop fix a 2016 Mercedes-Benz S-Class recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Mercedes-Benz of Lynnfield has factory-trained technicians, manufacturer diagnostic tools, and OEM parts for eligible repairs.

Does an open recall affect the trade-in value of the 2016 Mercedes-Benz S-Class?

Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving; visit our trade-in page to begin.
A free VIN check can clarify whether an open campaign remains before you discuss your vehicle’s trade.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information identifies concerns that can affect safety on certain 2016 Mercedes-Benz S-Class configurations. A deteriorating panoramic front-panel bond could allow the panel to detach and create a road hazard. An engine-control software error may cause a stall without an automatic restart, while an emergency-call software fault may transmit an inaccurate location and delay responders. Improperly adjusted low beams can reduce visibility, and seat-belt extenders may fail to retract or break in a crash. Waiting leaves a potential risk unresolved. Have your VIN checked and arrange the applicable free manufacturer remedy rather than assuming prior work was completed.

Factory-Trained Recall Care

Mercedes-Benz of Lynnfield provides authorized recall service for drivers in Lynnfield, MA, and nearby Peabody, Wakefield, Saugus, Salem, and North Shore communities. Factory-trained technicians use Mercedes-Benz diagnostic tools to identify the campaign attached to your VIN and follow the manufacturer’s repair procedure. OEM parts and software updates support the specified remedy, whether the work involves a front panel, engine-control software, communication module, headlight adjustment, or seat-belt system. Eligible safety-recall repairs are completed free of charge at our authorized franchise dealership.

Simple Next Steps

Start with a VIN check, then bring your 2016 Mercedes-Benz S-Class to Mercedes-Benz of Lynnfield if an open campaign is identified. If you are unsure whether a repair was completed, schedule an appointment anyway—the recall check is free and can clarify the next step. Use our online schedule service page to choose a convenient visit. Bring any manufacturer notice you received, although the VIN is the key to confirming eligibility. Prompt action helps ensure the applicable remedy is completed properly and at no charge.