Mercedes-Benz of Lynnfield

2016 Mercedes-Benz Metris Recall

Mercedes-Benz Metris Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

Frequently asked questions

Recall Summary

13 recalls found · All repairs FREE

Fuel Leak

FREE1 OPEN RECALL

NHTSA campaign 18V837000 · 12,383 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.

Consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Corrective Action

DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Mercedes-Benz Metris?
  • NHTSA has issued 13 recalls for the 2016 Mercedes-Benz Metris involving Fuel Leak, Blind Spot Detection, Axle Assembly, Other, Seat Belt, Software, Power Steering, Transmission and Battery components.
  • Fuel Leak: A fuel hose may leak in the engine compartment, increasing fire risk near an ignition source; the remedy replaces the affected hose and clamp.
  • Blind Spot Detection: The installed instrument cluster and steering wheel may not support Blind Spot Monitoring, so the system may fail to warn the driver; the remedy installs the correct components.
  • Axle Assembly: Improperly welded rear differential gears may fail and cause loss of power to the wheels; the remedy replaces the gears.
  • Other: Three campaigns repeat the fuel leak, blind spot detection and axle assembly concerns.
  • Seat Belt: Front pretensioners may not work properly in a crash; the remedy replaces the front seat belts.
  • Software: Updates may conflict with vehicle computers or affect emergency-call location information; the remedy updates the affected software.
  • Power Steering: Improperly welded electrical contacts or corroding bolts may reduce or disable steering assistance; the remedy replaces the affected rack or bolts.
  • Transmission: Loose support hardware may damage the driveshaft and cause loss of power; the remedy includes inspection and necessary replacement or tightening.
  • Battery: An uncovered backup battery compartment may permit an electrical short and increase fire risk; the remedy installs a cover.
How do I check if my 2016 Mercedes-Benz Metris has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at the Mercedes-Benz of Lynnfield service department.
  • Bring your vehicle identification number when you schedule service, and the team can review recall eligibility and available remedies.
How much does a 2016 Mercedes-Benz Metris recall repair cost?
  • A 2016 Mercedes-Benz Metris recall repair costs nothing when completed by an authorized dealer as the manufacturer remedy.
  • Mercedes-Benz of Lynnfield performs eligible recall repairs at no charge to the owner.
Can an independent shop fix a 2016 Mercedes-Benz Metris recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • Factory-trained technicians use manufacturer diagnostic tools and the required original-equipment parts for eligible campaigns.
Does an open recall affect the trade-in value of the 2016 Mercedes-Benz Metris?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in review; visit our trade-in page to get started.
  • Resolving a safety campaign also gives the next owner clearer documentation about the vehicle’s recall remedy.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall concerns for the 2016 Mercedes-Benz Metris include fuel leakage that can increase fire risk, blind spot monitoring that may fail to warn the driver, and rear differential welds that may fail and cause loss of power to the wheels. Other campaigns address front seat belt pretensioners, software affecting vehicle controls or emergency-call location, power steering assistance, transmission support, and an exposed backup battery compartment. Waiting can leave a known safety condition unresolved. If you smell fuel, notice steering changes or are unsure whether a prior repair was completed, avoid unnecessary delay and arrange a VIN check with an authorized Mercedes-Benz service department.

Factory-Backed Service

Mercedes-Benz of Lynnfield provides factory-trained technicians, manufacturer diagnostic tools and OEM parts for eligible recall work. The team can identify the campaign connected to your VIN and perform the manufacturer remedy at no charge. Repairs may include replacing a fuel hose, seat belts, steering components or differential gears, installing updated hardware, adding a battery cover, or completing a software update. Located in Lynnfield, MA, Mercedes-Benz of Lynnfield serves drivers from Peabody and nearby Massachusetts communities. Trust an authorized Mercedes-Benz facility to address safety campaigns with procedures designed for your vehicle.

Take the Next Step

Start with a VIN check, then bring your Metris to Mercedes-Benz of Lynnfield if an open campaign is identified. You can schedule service even if you are unsure whether a recall repair was completed, because the check is free. A service advisor can explain the campaign and arrange the eligible remedy. If you prefer, schedule an appointment online before visiting 385 Broadway, Rte 1 North, Lynnfield, MA 01940. Taking action promptly helps address potential safety concerns and keeps your vehicle ready for the road.