Mercedes-Benz of Lynnfield

2016 Mercedes-Benz GLC-Class Recall

Mercedes-Benz GLC-Class Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

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Frequently asked questions

Recall Summary

11 recalls found · All repairs FREE

Steering Column

FREE1 OPEN RECALL

NHTSA campaign 16V146000 · 888 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLC 300 vehicles manufactured June 16, 2015, to November 3, 2015, and 2016 GLC 300 4Matic vehicles manufactured July 16, 2015, to November 3, 2015. The steering columns in the affected vehicles may have the wiring harness for the switch module incorrectly routed. As a result, the harness may chafe and the air bag may unexpectedly deploy or the engine may stall.

Consequence

An unexpected air bag deployment or engine stall increases the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the wiring harnesses, properly rerouting them as necessary. Any damaged harnesses will be replaced. These repairs will be performed free of charge. The recall began on April 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Steering Column1

FREE1 OPEN RECALL

NHTSA campaign 16V146000 · 888 vehicles affected

Defect

Consequence

An unexpected air bag deployment or engine stall increases the risk of a crash.

Corrective Action

Electronic Stability Control1

FREE1 OPEN RECALL

NHTSA campaign 16V603000 · 62 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLC 300 SUV, GLC 300 4Matic SUV, C300 Sedan and C300 4Matic vehicles manufactured February 8, 2016, to May 18, 2016. The affected vehicles may be equipped with an Electronic Stability Program (ESP) control unit that may have been damaged before being installed.

Consequence

A damaged ESP control unit may inadvertently activate the stability control altering the vehicle's path. Additionally, the electronic parking brake may not function. Either condition may increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the ESP Hydraulic control units, free of charge. The recall is expected to begin in October 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 17V114000 · 307,629 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat f

Consequence

If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

Corrective Action

MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. Parts to remedy the vehicles are not currently available. Owners will be notified of the recall beginning in late March 2017. Owners will be mailed a follow up notice when remedy parts are available, currently expected to be in July 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Air Bag2

FREE2 OPEN RECALLS

NHTSA campaign 17V177000 · 51 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sed

Consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Headlight1

FREE1 OPEN RECALL

NHTSA campaign 17V819000 · 8,134 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 GLC300, GLC300 4MATIC and GLC43 4MATIC vehicles. These vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps

Consequence

An insufficiently illuminated roadway may increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. The recall began on January 12, 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Structure2

FREE2 OPEN RECALLS

NHTSA campaign 18V177000 · 121,858 vehicles affected

Defect

Mercedes Benz USA LLC (MBUSA) is recalling certain 2017-2018 GLC43 AMG, 2016-2018 GLC300 4Matic, 2016-2018 GLC300, 2018 GLC63 AMG 4Matic, and 2018 GLC350e 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.

Consequence

If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.

Corrective Action

MBUSA will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. The recall is expected to begin May 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 18V683000 · 4,702 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2018 Mercedes-Benz GLC300 and GLC300 4Matic, 2018 GLC350e and GLC63 AMG 4Matic and 2017-2018 GLC43 AMG 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.

Consequence

If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.

Corrective Action

MBUSA will notify owners, and dealers will install felt strips between the C-pillar and rear side paneling, free of charge. The recall is expected to begin November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100002.

Emergency Call eCall2

FREE2 OPEN RECALLS

NHTSA campaign 19V787000 · 24,226 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Corrective Action

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Mercedes-Benz GLC-Class?

NHTSA has issued 11 recalls for the 2016 Mercedes-Benz GLC-Class involving the steering column, electronic stability control, engine, air bag, headlight, structure, seat belt, and emergency call eCall components.
The recalls address possible air bag deployment or deployment failure, engine stalling, fire risk, unintended stability-control activation, parking-brake concerns, limited headlight illumination, loose roof-panel hazards, rear seat-belt access, and inaccurate emergency-call location information.

How do I check if my 2016 Mercedes-Benz GLC-Class has an open recall?

A VIN check at NHTSA.gov or a free VIN check at our service department can show whether your 2016 Mercedes-Benz GLC-Class has an open recall.
Mercedes-Benz of Lynnfield can review the VIN and explain the applicable manufacturer remedy. If you are unsure, schedule an appointment.

How much does a 2016 Mercedes-Benz GLC-Class recall repair cost?

A 2016 Mercedes-Benz GLC-Class recall repair costs nothing when completed by an authorized dealer.
Manufacturer safety recall remedies, including inspections, software updates, parts replacement, and adjustments, are performed at no charge to the owner.

Can an independent shop fix a 2016 Mercedes-Benz GLC-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2016 Mercedes-Benz GLC-Class recall at no charge.
Mercedes-Benz of Lynnfield uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts for authorized recall work.

Does an open recall affect the trade-in value of the 2016 Mercedes-Benz GLC-Class?

Buyers and dealers check recall status when evaluating a 2016 Mercedes-Benz GLC-Class, so resolving an open recall supports a smoother trade-in process.
When you are ready to discuss your vehicle, visit our trade-in page for the next step.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies risks involving the 2016 Mercedes-Benz GLC-Class steering-column wiring, ESP control unit, starter current limiter, air bags, headlights, panoramic roof structure, rear seat-belt latch plates, and emergency-call software. These issues could contribute to an unexpected air bag deployment, engine stall, altered vehicle path, parking-brake failure, fire, injury in a crash, poor nighttime visibility, a road hazard, unsecured rear passengers, or delayed emergency response. Waiting can leave a safety concern unresolved. A VIN check quickly identifies whether your vehicle needs a free manufacturer remedy, helping you drive with greater confidence.

Expert Mercedes-Benz Care

Mercedes-Benz of Lynnfield is your authorized Mercedes-Benz service destination in Lynnfield, MA. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts to inspect your vehicle and complete the applicable recall remedy correctly. Recall repairs are performed free of charge, with procedures defined by Mercedes-Benz for the specific safety issue. We serve drivers throughout Lynnfield and nearby communities, including Peabody, Salem, Wakefield, Saugus, Reading, and surrounding North Shore areas. Call 781-868-4139 or visit 385 Broadway, Rte 1 North when your Mercedes-Benz needs trusted recall attention.

Start With a Free VIN Check

Begin by locating your vehicle identification number and contacting Mercedes-Benz of Lynnfield. We will check the VIN for open recalls, explain what applies, and help arrange the correct repair. Bring the vehicle in when requested, and schedule service even if you are unsure whether a previous repair was completed. The check is free, and an authorized dealer can perform the manufacturer remedy at no charge. Do not delay because a notice is unclear or a concern has not appeared; a quick appointment can identify an important safety repair.