Mercedes-Benz of Lynnfield

2015 Mercedes-Benz S-Class Recall

Mercedes-Benz S-Class Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

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Frequently asked questions

Recall Summary

12 recalls found · All repairs FREE

Structure

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoram

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Structure1

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication Software2

FREE2 OPEN RECALLS

NHTSA campaign 19V787000 · 24,226 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Corrective Action

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 17V177000 · 51 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sed

Consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 16V899000 · 70 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.

Consequence

If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.

Corrective Action

MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Electrical System1

FREE1 OPEN RECALL

NHTSA campaign 15V796000 · 52 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured April 24, 2015, to June 12, 2015. The affected vehicles are equipped with a high voltage onboard charger that may not have been built to specification, and as a result, the charging function for an external charging cable might not function and the onboard charger may incorrectly detect a charging cable, even while the vehicle is being driven.

Consequence

If the charging cable is incorrectly detected and the vehicle is stopped or moving at a very slow speed, the vehicle may unexpectedly shift to park, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the onboard charger, free of charge. The recall began on January 27, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 15V657000 · 2,580 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 4Matic Coupe, AMG S63 4Matic Coupe, and AMG S65 vehicles manufactured January 27, 2014, to April 2, 2015. In the affected vehicles, left-side front seat belts may have been installed on the right-side and vice versa. As a result, the installation angle may be incorrect, affecting the seat belt locking behavior. Additionally, the child seat restraint function for the passenger seat would not be available. As such, these vehicles fai

Consequence

If the seat belt is installed improperly, it may not properly restrain the seat occupant in the event of a crash, increasing the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will inspect the installation of the seat belts, correcting them as necessary, free of charge. The recall began on October 30, 2015. MBUSA's recall number is 2015100002. Owners may contact MBUSA customer service at 1-800-367-6372.

Fuel System2

FREE2 OPEN RECALLS

NHTSA campaign 15V652000 · 2,956 vehicles affected

Defect

Mercedes-Benz USA LLC (Mercedes-Benz) is recalling certain model year 2014 S63 AMG sedans and 2015-2016 S63 AMG 4Matic sedans and coupes manufactured May 14, 2013, to September 18, 2015. In the affected vehicles, due to a software error within the engine control unit, the vehicle may stall when coasting to a stop, such as at a traffic light.

Consequence

The vehicle stall may be interpreted by the driver to be a planned shut-down as part of the ECO-Start-function. However, the engine will not restart automatically after releasing the brake pedal, immobilizing the vehicle and increasing the risk of a crash.

Corrective Action

Mercedes-Benz will notify owners, and dealers will update the engine control unit software, free of charge. The recall BEGAN ON DECEMBER 2, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100003.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 15V505000 · 209 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M P" AMG

Consequence

If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.

Corrective Action

MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.

Exterior Lighting1

FREE1 OPEN RECALL

NHTSA campaign 15V137000 · 30,141 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, Lamps

Consequence

Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The recall began April 6, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.

Hood1

FREE1 OPEN RECALL

NHTSA campaign 15V088000 · 147,224 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan S

Consequence

If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

Corrective Action

MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Mercedes-Benz S-Class?

NHTSA recall information identifies 12 recalls for the 2015 Mercedes-Benz S-Class involving Structure, Communication Software, Air Bag, Steering, Electrical System, Seat Belt, Fuel System, Engine, Exterior Lighting, and Hood components.
Campaign applicability depends on the vehicle configuration and production details.

How do I check if my 2015 Mercedes-Benz S-Class has an open recall?

A VIN check at NHTSA.gov or a free VIN check at our service department can determine whether your 2015 Mercedes-Benz S-Class has an open recall.
Our team can explain the applicable remedy and help you schedule an appointment.

How much does a 2015 Mercedes-Benz S-Class recall repair cost?

A 2015 Mercedes-Benz S-Class recall repair costs nothing when completed by an authorized dealer under the manufacturer remedy.
The remedy may involve inspection, software updating, or replacement of an affected component.

Can an independent shop fix a 2015 Mercedes-Benz S-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge for a 2015 Mercedes-Benz S-Class.
Factory-trained technicians use the required manufacturer procedures and equipment.

Does an open recall affect the trade-in value of the 2015 Mercedes-Benz S-Class?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in conversation for a 2015 Mercedes-Benz S-Class.
Review your options through our trade-in page.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information describes risks involving a detachable front panel, inaccurate emergency-call location data, air bags that may not deploy as intended, loss of steering assist, an unexpected shift to Park, improperly installed seat belts, engine or fuel-system stalling, fire hazards from seals, reduced tail-light visibility, and hood-seal movement. These conditions can increase the risk of a crash, delayed emergency response, injury, or fire. Waiting can leave a known safety concern unresolved while you drive or park the vehicle. A free VIN check at Mercedes-Benz of Lynnfield quickly identifies whether a listed campaign applies and helps you move toward the appropriate manufacturer remedy.

Expert Care in Lynnfield

Mercedes-Benz of Lynnfield gives owners a reassuring place to address recall concerns in Lynnfield, MA, serving drivers from Peabody, Lynn, Saugus, Wakefield, Salem, and nearby North Shore communities. Our factory-trained technicians follow manufacturer procedures, use Mercedes-Benz diagnostic tools, and install OEM parts when a replacement is required. Eligible recall remedies are performed free of charge to the owner, whether the solution is a software update, inspection, adjustment, or component replacement. When you want knowledgeable care for your 2015 Mercedes-Benz S-Class, Mercedes-Benz of Lynnfield is ready to help you understand the campaign and complete the next step.

Simple Next Steps

Start by checking your VIN with NHTSA.gov or contacting our service department. If a campaign applies, bring your vehicle to Mercedes-Benz of Lynnfield and schedule service for the manufacturer remedy. Schedule an appointment even if you are unsure whether a notice was received or a previous repair was completed, because the VIN check is free. Our team can review the recall status, explain what the technician will do, and arrange a convenient visit. Do not postpone a safety-related concern; a quick check provides clarity and a practical path forward.