Mercedes-Benz of Lynnfield

2015 Mercedes-Benz GLA-Class Recall

Mercedes-Benz GLA-Class Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

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Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Structure

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoram

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Structure1

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication Software1

FREE1 OPEN RECALL

NHTSA campaign 19V787000 · 24,226 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Corrective Action

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 17V627000 · 495,290 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG,

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Corrective Action

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall is expected to begin in December 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 15V662000 · 857 vehicles affected

Defect

Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2015 CLA250, CLA250 4Matic, GLA250, GLA250 4Matic, and 2016 SLK300 roadster vehicles manufactured July 17, 2015, to August 31, 2015. The affected vehicles have intake or exhaust camshafts whose welds may fail and possibly cause engine damage.

Consequence

Engine damage may result in a stall, increasing the risk of a crash.

Corrective Action

Mercedes-Benz will notify owners, and dealers will replace the affected camshafts, free of charge. Interim notices were mailed to owners on December 9, 2015. The recall began on December 23, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100006.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Mercedes-Benz GLA-Class?

NHTSA identifies four recalls for the 2015 Mercedes-Benz GLA-Class: Structure, Communication Software, Air Bag, and Engine.
The structure recall involves front-panel bonding that may deteriorate and allow the panel to detach.
The communication software recall may cause an inaccurate emergency-call location.
The air-bag recall concerns inadvertent driver air-bag deployment, and the engine recall concerns camshaft welds that may fail.

How do I check if my 2015 Mercedes-Benz GLA-Class has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at the Mercedes-Benz of Lynnfield service department.
Book an appointment to confirm whether an open manufacturer remedy applies to your vehicle.

How much does a 2015 Mercedes-Benz GLA-Class recall repair cost?

A 2015 Mercedes-Benz GLA-Class recall repair is free at an authorized dealer when the vehicle is covered by the recall.
The manufacturer specifies the remedy, which may include a panel replacement, software update, steering-component grounding, or camshaft replacement.

Can an independent shop fix a 2015 Mercedes-Benz GLA-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Mercedes-Benz of Lynnfield has factory-trained technicians and manufacturer diagnostic equipment for recall work.

Does an open recall affect the trade-in value of the 2015 Mercedes-Benz GLA-Class?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; explore your trade-in options.
A completed recall remedy also helps document that the manufacturer’s safety action was addressed.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA’s four recalls involve specific safety concerns: deteriorating adhesive may allow a front panel to detach and create a road hazard; communication software may relay an inaccurate emergency location and delay responders; insufficient steering-component grounding may allow inadvertent driver air-bag deployment; and camshaft weld failure may damage the engine, cause a stall, and increase crash risk. Waiting can leave an affected condition unresolved. A prompt VIN check identifies whether your GLA-Class needs one of these manufacturer remedies, helping you make an informed decision before continued driving or an unexpected safety event.

Factory-Backed Recall Care

Mercedes-Benz of Lynnfield provides authorized recall service for drivers in Lynnfield, MA, and nearby communities including Peabody, Saugus, Wakefield, Reading, and Salem. Our factory-trained technicians use manufacturer diagnostic tools to verify VIN-specific recall status and complete the correct remedy with OEM parts when parts are required. Covered manufacturer recall repairs are performed free of charge to the owner. Visit Mercedes-Benz of Lynnfield at 385 Broadway, Rte 1 North, for knowledgeable support from a dealership equipped to handle Mercedes-Benz safety campaigns correctly.

Simple Next Steps

Start by checking your VIN with our service team, then bring your vehicle in if an open recall appears. Schedule an appointment even if you are unsure whether a previous repair was completed, because the VIN check is free. Our team can explain the applicable manufacturer remedy and arrange the required work. Call 781-868-4139 or visit Mercedes-Benz of Lynnfield in Lynnfield, MA. Prompt action helps resolve safety concerns with less uncertainty and keeps your GLA-Class moving with confidence.