Mercedes-Benz of Lynnfield

2014 Mercedes-Benz Sprinter Recall

Mercedes-Benz Sprinter Recall service at Mercedes-Benz of Lynnfield in Lynnfield, MA

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Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Air Bag

FREE3 OPEN RECALLS

NHTSA campaign 19V004000 · 88,388 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute hum

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall is expected to begin March 29, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Air Bag3

FREE3 OPEN RECALLS

NHTSA campaign 19V004000 · 88,388 vehicles affected

Defect

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

Equipment1

FREE1 OPEN RECALL

NHTSA campaign 17V786000 · 550 vehicles affected

Defect

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Corrective Action

Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall is expected to begin January 2, 2018. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-271-0773, or online at www.kidde.com and click on Product Safety Recall" for more information.

Diesel Engine1

FREE1 OPEN RECALL

NHTSA campaign 14V764000 · 8,279 vehicles affected

Defect

Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

Consequence

Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Corrective Action

Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

Other1

FREE1 OPEN RECALL

NHTSA campaign 14V677000 · 100 vehicles affected

Defect

Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014. The affected vehicles may have an aluminum document holder installed in the cab side of the load area partition that an unbelted occupant may strike in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 201, Occupant Protection in Interior Impact.

Consequence

If the vehicle is involved in a crash, an unbelted occupant may strike the document holder, increasing their risk of injury.

Corrective Action

Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1-800-262-3437.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Mercedes-Benz Sprinter?

NHTSA identifies six recalls for the 2014 Mercedes-Benz Sprinter involving Air Bag, Equipment, Diesel Engine, and Other components.
Air Bag recalls address frontal air bag inflator rupture risks and air bag control-unit protection.
Equipment, Diesel Engine, and Other recalls address a fire extinguisher, an oil leak, and a document holder, respectively.

How do I check if my 2014 Mercedes-Benz Sprinter has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at our service department.
Mercedes-Benz of Lynnfield can identify open campaigns and explain the applicable remedy.

How much does a 2014 Mercedes-Benz Sprinter recall repair cost?

A 2014 Mercedes-Benz Sprinter recall repair costs nothing when completed by an authorized dealer.
The manufacturer specifies the remedy, and the authorized dealer performs it at no charge to the owner.

Can an independent shop fix a 2014 Mercedes-Benz Sprinter recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Factory-trained technicians use manufacturer diagnostic tools and approved parts to complete recall work.

Does an open recall affect the trade-in value of the 2014 Mercedes-Benz Sprinter?

Buyers and dealers check recall status, so an open recall may affect the trade-in process; visit our trade-in page to get started.
Completing an eligible recall can provide helpful documentation when you discuss your vehicle.

Recall Service & Dealership Highlights

Protect Occupants and Others

NHTSA recall information identifies air bag inflators that may rupture and propel sharp metal fragments into the cabin, along with an air bag control unit that may lose function after an initial impact. Certain fire extinguishers may fail to discharge properly, while an oil leak can reach a hot engine surface or create a roadway hazard. A document holder may also increase injury risk for an unbelted occupant during a crash. Waiting can leave these potential hazards unresolved. A VIN check identifies whether your Sprinter is included and whether its manufacturer remedy remains open.

Factory-Ready Recall Expertise

Mercedes-Benz of Lynnfield provides recall assistance in Lynnfield, MA, for drivers from Peabody, Saugus, Wakefield, Reading, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts to verify the VIN, identify the applicable campaign, and perform the specified remedy. Eligible recall repairs are completed at no charge to the owner because the manufacturer defines and supports the remedy. Mercedes-Benz of Lynnfield is here to make the process clear, professional, and reassuring, whether your Sprinter supports a business, a household, or recreational travel.

Start With a Free VIN Check

Begin by locating your VIN and contacting Mercedes-Benz of Lynnfield. We can check for open recalls, explain what the manufacturer requires, and help you bring the vehicle in for the repair. If you are unsure whether a prior campaign was completed, schedule an appointment anyway because the VIN check is free. Use our online schedule service option or call 7818684139. Our team will help coordinate the next step, answer practical questions, and complete eligible recall work at no charge through the authorized dealer network.